Returns & Exchanges

At Express, we want you to love your look, which is why we offer a flexible 30-day return policy for items in their original condition. Whether you prefer to return by mail or at any of our retail locations, we make the process seamless and hassle-free.

1

Start Your Return

Visit our online Returns Portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

2

Prepare Your Package

Place your unworn items with original tags attached into the original shipping box or any sturdy mailer, ensuring the package is securely sealed.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it to the outside of your package, covering any previous shipping marks.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing